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By CJ, 08/05/20
All the negative reviews are true!!! Go elsewhere. Anywhere but Vogel. I am going for a home refi and after a month of waiting they call me to appraise my home. They said they would like to do it in 2 hours!!!! Really. How unprofessional!! I requested 2 days later. The next day I called just to clarify directions to my home, and I also inquired on how they go about appraisals since my home is not a cookie-cutter residence. I had a nice conversation with Maria (I think) who addressed all my concerns and questions... everything seem to be OK however 10 minutes after our call I received a call from their owner who said that he did not want to do the appraisal since I questioned his company. I told him that his company was appointed from the bank I had no involvement and I just wanted to make sure they had experience in appraising non-standard homes. That did not sit well with him and he abruptly hung up on me and then texted me back and said that he Informed the lender that he was not going to do the appraisal. We waited a month for this appraisal and now we have to wait longer. Do not use Vogel and tell your friends within the industry!!

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